We decided to outsource our follow up calls to BTC. Since day one BTC have performed consistently and produced sales beyond our expectations. BTC provided a low cost effective solution which requires little management intervention. The return on investment is very pleasing”.

Julian Bawdon

Service Director, Baylis Motor Group

“I’m really pleased with the telephone research BTC carried out with our lost sales customers. Not only was the feedback on the customer experience invaluable, it highlighted areas for improvement in our sales process. I can strongly recommend BTC.” Clive Mitchell

Head of Business, Guy Salmon – Northampton