autoVHC software is an electronic vehicle health check system that generates additional sales opportunities from vehicles passing through the workshops of thousands of dealerships internationally. By automating the follow up process, aftersales teams can significantly close the gap in their profits.
It is a solution that no dealership should be without. autoVHC performs from the moment that a customer books into the service reception, driving productivity in the workshop and service reception, while giving customers the transparency and visibility on any work that is required. The technology enables red (urgent) and amber (medium term) jobs to be presented quickly, consistently and professionally in order to enhance the customer experience and increase parts and labour sales.
OEMs and dealerships using autoVHC can also benefit from the integrated autoANALYTICS and autoPRICE features for flexible reporting as well as fast and efficient pricing options. A range of add-on features to further boost the vehicle health check process is also available, and includes autoPREDICTIVE, autoVIEW, autoRECEPTION, autoVISION and autoTOOLKIT.
Many of the largest motor manufacturers endorse our solution as a proven service tool that can effectively manage the sales process in the service department. Importantly, their own customers have responded positively to the detailed information that autoVHC presents.
Our latest version of autoVHC – autoVHC v2 – features a number of key enhancements including a new technician mobile app that includes in-built video and photo compression allowing for improved media uploads, and a performance dashboard to enable managers to monitor activity within aftersales departments. Crucially, users will be able to configure their own targets and use these to evaluate business performance for key metrics such as the average number of vehicle health checks performed, vehicle health check completion rate and the average percentage of red work sold per vehicle health check.
Other key features of autoVHC v2 include:
• Real time sales process monitoring
Easy identification of sold / unsold and red / amber work
• New web-based platform
Allowing easy access logins from multiple devices
• Fully integrated photo and video functionality with online authorisation portal
Greater transparency and quicker customer approvals
• Simplistic and intuitive design
Easy single-click menu and hover-over access for key information
• Enhanced parts and labour pricing functionality
Helping service managers deliver great customer transparency
• Multi-platform capability
Compatible with iOS, Windows and Android operating systems